VIVA Cash is a mobile wallet that can be used to pay your day to day expenses. VIVA Cash is even simpler than using your physical card, and safer too.
VIVA Cash payment process is fast, safe and smart, when you add money with your debit card, VIVA Cash doesn’t store your card details as its done through a secured payment gateway regulatory by the CBB. whenever you use VIVA Cash, information is stored only for troubleshooting, fraud prevention, and regulatory purposes.
VIVA Cash can be used to pay at supermarket, coffee shops, restaurants, saloons, petrol stations, cold stores and many other places.
If you become a VIVA Cash customer you would have lots of benefits such as discounts on selected outlets, the latest promotions and one day offers around registered outlets, lower fees, sending international remittance 24X7 while resting at home.
VIVA Card SIM holders simply downloads VIVA Cash App from either App store or Google Store, installs and then registers themselves.
For Customers: You need to logout from the application and login again in order to change your PIN.
Password is your password of the account stored remotely. PIN is a device specific easier authentication to not let you enter your long password over and over again. PIN is stored on your local device and could be different if you are using the same account on multiple devices.
Merchants: Contact customer service. Customers: There is an option in the application while you are logging in to change your password if you forgot it.
You can credit your VIVA Cash account using VIVA Cash Kiosks by selecting VIVA Cash top-up.
No Fees are charged from the application
You can use the funds to pay for any listed services in the application and/or you can pay to our patterning merchants using QR code.
The money with your authorization through fingerprint or PIN code will be deducted from your account and settled to merchant's account the next day.
NO, only benefits and convince
All your data is safe with us. You can login to another phone with the OTP verification on your phone number to retrieve your account back.
Check your history transactions. If your transaction appears in your history, you can ask the merchant to check their history as well to see the successful transaction. This way you can convince the merchant of the transaction. If for any reason the transaction did not happen, it will not show in your history.
There could be several reasons for this. Contact our customer care to know the exact reason behind the failed remittance transactions.
Credit and debit cards are used with physical contact to authorize the payment whereas VIVA Cash can work digitally just with your phone.
You can get money out of your account by going to an authorized dealer location, VIVA Cash's office or selected ATM machines.
If you don’t want to be a VIVA Cash customer get your balance refunded out cash payout outlets or nil your balance and then close your account.
All your transactions, balance and other relevant information will be available on our servers. You can reinstall your application again and login with your phone number and password to start using it again at a later stage.
Inside "History" section of the website.
Tap on the menu section of the application, it should show you the balance of your account.
Currently VIVA Cash supports only Bahraini Dinars (BHD).
Complaint to VIVA Cash's 24 hours helpline.